Bisqo

Help & support

Bisqo puts your shop’s stamp card in your customers’ Apple Wallet or Google Wallet. You run everything from the Bisqo app on your iPhone, iPad or Android phone: design the card, print the counter QR, scan to add stamps and see today’s numbers.

Need a hand? Email us at gokhan.erdal.91@gmail.com and we’ll get back to you. Tell us your shop’s name and which phone you use.

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Frequently asked questions

How do customers get the card?

Print your counter QR poster (Card › Counter QR poster) and put it by the till. Customers scan it with their phone camera, type their first name and tap Add to Apple Wallet or Add to Google Wallet. You can also share your join link from the Card tab.

Does the customer need an app?

No. The card lives in Apple Wallet or Google Wallet, which are already on their phone. There’s nothing to download, no account and no password.

How do I add a stamp?

On the Today tab, tap Scan a card and point the camera at the QR code on the customer’s card in their wallet. The stamp is added and the card in their wallet updates by itself. To add several stamps per scan, tap Stamp mode. Made a mistake? Tap Undo stamp within 15 minutes.

A customer can’t show their card

If they forgot their phone or the code won’t scan, open the Customers tab, search for their name, open their card and tap Add a stamp.

I lost my phone

Your shop isn’t stored on the phone. Install Bisqo on your new phone and sign in with your email and password (use Forgot password? if you need to). Your customers’ cards keep working the whole time.

How do I give out a reward?

When a customer’s card is full, scanning it shows Reward ready. Hand over the reward and tap Redeem. Their card starts again.

How do I change the card design?

Open the Card tab and tap Design your card. You can change the logo, card color, stamp icon, stamps for a reward and the reward. When you save, the cards already in your customers’ wallets update automatically.

Is Bisqo free?

Yes. The free plan keeps working forever. Bisqo Pro is an optional subscription with more features for growing shops; you’ll see the current price in the app before you buy.

How do I cancel Bisqo Pro?

Subscriptions are managed by Apple or Google, not in the Bisqo app:

  • iPhone or iPad: Settings › [your name] › Subscriptions › Bisqo › Cancel Subscription.
  • Android: Play Store › profile picture › Payments & subscriptions › Subscriptions › Bisqo › Cancel subscription.

Cancel at least 24 hours before the current period ends so it doesn’t renew. Your subscription stays active until the end of the period you’ve paid for, and the free plan keeps working after that. Deleting the app doesn’t cancel a subscription.

How do I delete my account?

In the app, go to Settings › Delete account. This permanently deletes your shop, your customers’ cards and your statistics; cards already in customers’ wallets stop updating. Deleting your account doesn’t cancel a Bisqo Pro subscription, so cancel it as described above. Can’t open the app? Email us from your account’s email address and we’ll delete it for you.

Contact

Write to gokhan.erdal.91@gmail.com. It helps if you tell us your shop’s name, your phone model and what you’ve already tried.

How we handle data: see our privacy policy.